suhubetPrivacy Policy

This page describes what we collect when you use suhubet and how we keep that data protected. We understand that your information is sensitive, and we've built our practices around a simple principle: we gather only what is necessary to run the platform, verify your identity, process your deposits and withdrawals, and serve you within the jurisdictions where we operate.

Our platform operates where local law permits, serving account holders across Indonesia with a unified experience spanning slot games, live-dealer tables, and sportsbook markets. Privacy sits at the centre of how we build and maintain suhubet.

What We Collect and Why

When you sign up for suhubet, we ask for your email address, phone number, name, and date of birth. We collect this information to verify who you are and to meet local regulatory requirements for account holders in Indonesia. After you set up your account, we ask for additional verification documents—typically a national ID or passport—before you can deposit money via any of our supported payment rails: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet.

We also collect transaction data. Each time you deposit, withdraw, or place a bet, we record the amount, the method (whether you used mobile banking, local payment, or another payment partner), and a timestamp. We keep a record of which games you've played and your account activity—not to track you beyond the platform, but to prevent fraud and to comply with local gaming regulations.

Third-Party Processors

Our payment partners—online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and the banks (mobile banking, local payment, online payment, e-wallet)—receive your transaction information to complete deposits and withdrawals. We do not control how these providers use your data beyond the transaction itself; each has their own privacy policy. We work only with licensed payment operators in Indonesia.

We also use third-party servers for site hosting and customer-support tools. Our servers may sit outside your jurisdiction; however, we encrypt data in transit and at rest. We do not sell or lease your information to advertising networks or data brokers.

Cookies and Tracking

We use session cookies to keep you logged into suhubet and to remember your preferences—such as which sportsbook markets you follow or your preferred payment method. These cookies expire when you log out. We do not use cookies for cross-site tracking or to build profiles for third-party advertisers.

Your Rights and Our Commitments

You have the right to request a copy of the data we hold about you, to correct information that is inaccurate, and to ask us to delete your data if you no longer use suhubet. We will respond to these requests within thirty days. If you wish to exercise these rights, contact our support team via the email address listed below.

We undertake to encrypt your email, phone number, and payment information using standard SSL/TLS protocols. We undertake not to share your data with third parties except where required by law or to process your transactions. We undertake to review our data-retention practices annually and to delete data from closed accounts after a reasonable period, in line with local legal requirements.

Contact and Updates

If you have questions about how suhubet handles your information, or if you wish to request access to your data, contact our support team at [email protected]. We will respond within one business day during Jakarta business hours. This privacy policy may be updated from time to time to reflect changes in our practices or local law. We will notify account holders of material changes via email.